Privacy Policy — Urban Threads

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, make a purchase, or contact us for support. This includes your name, email address, phone number, shipping address, and payment information. We also automatically collect certain information about your device and how you interact with our services.

2. How We Use Your Information

We use the information we collect to process transactions, send you order confirmations and updates, provide customer support, send promotional communications (with your consent), improve our services, and comply with legal obligations.

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with service providers who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential.

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. All payment transactions are encrypted using SSL technology.

5. Cookies

We use cookies and similar tracking technologies to track activity on our service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

6. Your Rights

You have the right to access, update, or delete your personal information at any time. You may also opt out of receiving promotional communications from us by following the unsubscribe link in any email we send.

7. Contact Us

If you have any questions about this Privacy Policy, please contact us at privacy@urbanthreads.com or write to us at Urban Threads, 42 Fashion Street, Bandra West, Mumbai, Maharashtra 400050.